Gym Check-In Access Overview

The check-in system lets staff and members record gym visits through four methods. Each method feeds into the same system, tracking attendance and validating membership access automatically.

→ See [Member Check-In Methods] to review each method and how they work

→ See [Set Up Check-In Access] for how to configure each method

Check-In Data Recorded

Each check-in logs: Member ID, gym location, date/time, and source (Manual, App, Kiosk, or Rhombus).

Check-In Validation Rules

Before granting access, the system verifies:

• Active Membership Required

  • Member must have an active membership instance

  • Status must be "ACTIVE" or "VISITOR"

  • Check-in is not available for other statuses

• Access Limits (If applicable)

  • Punch card memberships: check remaining visits

  • Session limits: verify sessions left

  • Day limits: check if within valid period

Access Types

Different memberships count check-ins differently:

Unlimited Access

• Members can check in as many times as they want

• No counter decrements

• Just tracked for reports

   

Session-Based

• Each check-in uses one session

• Counter decrements

• When session count reaches zero, Fitness GM access is denied

Day Based

• Grants a set number of access days

• Each day with a check-in uses one access day — multiple check-ins in a day count as one

• When all access days are used, access is denied

Reports & Analytics

• Check-in data can be found in the Attendance Report.

• Members → Attendance Report → filter by member or date range → export to CSV or PDF.

→ See [Attendance Report Information & Usage] for a detailed breakdown