One to One Messaging
▶️ Directly message and respond to any of your member's via chat or email.
Start a conversation two ways:
Via Member's Profile
Select member's name → Messages → Choose Chat or Email → Type message and Send
Via Inbox
On the left hand side of the screen select Inbox → select ▶️ (new message) icon → choose member's name → Choose Chat or Email → Type message and Send
Viewing & Responding to Messages:
When you have an unread message, the unread count will appear above the Inbox tab and on the right side of the message in the message log. Use the Chat or Email filter to sort messages.
Chats
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You can view and respond to chats directly within your inbox or within a member's profile.
Emails
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You can see the subject and date when an email was sent within the general message screen.
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To see the complete subject line and body, select View Email
Email response handling depends on your Fitness GM subscription. See more details comparing the free plan vs paid plan [Email Capability & Configuration]