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Email Capability & Configuration

Understand how Fitness GM email plans work and how to configure your settings.

📤 Free Plan

On the free plan, members will be sent email from a no-reply Fitness GM email. Member replies are not logged in Fitness GM — they go directly to your external inbox only.

⚠️ The free plan is a broadcast tool only. There is no reply tracking within Fitness GM.

Creating Email Settings on Free Plan

  • Go to Settings → Email Settings → enter Reply-To email address → Save Reply Email

 

⭐ Paid Plan

On the paid plan, you choose which email address your members receive emails from. Member's replies are displayed as 1 to 1 messages can be responded to directly within Fitness GM.

Creating Email Settings on Paid Plan

Before sending emails through Fitness GM, you'll need to connect your email account by configuring your SMTP settings. This gives Fitness GM permission to send emails on your behalf from your own email address.

  • Go to Settings → Email Settings → enter your email provider's SMTP details.

⚠️ Your SMTP settings come from your email provider, not Fitness GM. For step-by-step instructions, see [How to Get SMTP Details]

 

Setting Example SMTP Values
Host smtp.gmail.com
Port 587
Username

your-email@gmail.com

From Name Your Gym Name