Billing Events, Statuses & Retry Schedule
A reference for billing event types, payment statuses, and the automatic retry schedule
Billing Event Types
- INITIAL – First payment + one time fee (if applicable)
- RECURRING – Regular automated charge
- PRORATED – Partial month charge
- RETRY – Retry of failed payment
- ENHANCEMENT FEE – Charge applied to all members
Billing Statuses
-
ACTIVE – Invoice is current and paid
-
OVERDUE – Invoice unpaid for 1-29 days
-
DELINQUENT – Invoice unpaid for 30-59 days
Note: Only statuses that directly affect billing are listed here. For a full overview of member statuses, see [Member Statuses]
Payment Statuses
| STATUS | MEANING |
| PENDING | Scheduled, not processed yet |
| PAID | Successful payment |
| FAILED | Payment attempt failed |
| VOIDED | Payment attempt reversed |
| REFUNDED | Payment returned to member |
Automatic Retry System
The system automatically retries failed payments:
Default Retry Schedule
- Day 1 – Initial attempt fails
- Day 3 – First retry
- Day 7 – Second retry
- Day 10 – Final retry
After the final retry, any further payment attempts must be processed manually.