Sign-Up Form Questions & Answers

How do members sign up?

• Receive sign-up form link → enter contact information → select a membership plan → enter payment information → Purchase
• Members can sign up directly via the sign-up form link embedded on gym website or by scanning the QR code.
• Sign up in person via Staff

Can sign-up forms be edited/customized?

• Yes. Go to Members → Sign Up Forms → click three dots → Edit.

• You can mark fields required, optional, or hidden; customize visible membership options; and attach waivers.

Can waivers be attached to sign-up forms?

• Yes, waivers can be linked directly to sign-up forms.

Are ACH payments available on sign-up forms?

• Not at this time.

Are cash payments available on sign-up forms?

• Not on remote sign-up forms. But cash payments are supported when staff members add members directly.