Rhombus Integration Guide

How the Integration Works

• Fitness GM automatically creates members' Rhombus profiles

• Fitness GM pushes member data to Rhombus in a one-way sync — active members are granted access, inactive members are denied access

• Members are checked into the general facility upon entry

• Check-ins are time and date-stamped automatically

• Check-in data is visible in both the Rhombus entry log and the Fitness GM recent access log

Note: Any permissions created directly inside Rhombus will not sync back to Fitness GM

Check-In Methods

Facial Recognition

• Requires a photo on file in the member's Rhombus profile

• Member enters gym → Rhombus camera detects member → Facial recognition matches their profile photo → Member is automatically checked in

• No action needed from the member

Wave to Unlock

• Member must have the app downloaded to use this method

• Member waves at the door reader → Automatically checked in

• Geofenced unlock limits can be applied — member must be within a set distance of the door before unlock is triggered (recommended for staff use)

Key Fob

• Staff assigns a key fob to the member's Rhombus profile

• Member taps their key fob at the reader → unlocks the door and checks member in automatically

Equipment Required

• Rhombus access control system

• Camera at entrance

Best For

• Gyms that want a hands-free member check-in experience

• High-traffic or high-volume locations

• Large or 24/7 facilities

• Multi-location gym groups managing access from one dashboard

Available Access Control Settings

• Set which doors members, staff, or specific groups can access

• Schedule automatic door lock/unlock times by day and time

• Set start and end dates for member credentials

• Remotely unlock doors from the console or mobile app

• Manage mobile badges for staff or members

• Enable wave to unlock or key fob access in addition to facial recognition

• Use geofenced limits on wave to unlock (recommended for staff only)

• Create lockdown plans to instantly lock or unlock all doors in an emergency

• Create alerts for door opens, force opens, badge/face mismatches, etc.

Additional Camera Features

These are available within Rhombus but are independent of the Fitness GM integration:

• License plate and vehicle tracking

• Unusual traffic pattern detection

• Advanced footage search (e.g., find all instances of a red shirt)

• Face-specific alerts — get notified when a specific person appears on camera

• Multi-camera video wall monitoring