--- title: Messaging Options & When To Use Them description: 3 Ways to Message - All Offered as One-on-One or Group Messaging --- [Skip to content](https://blog.fitnessgm.com/en/fitness-gm-kb2026/messaging-options#main-content) English Show submenu for translations ![](https://blog.fitnessgm.com/hs-fs/hubfs/FGM_logos_002_purple%20text_no%20BG.png?width=250&height=130&name=FGM_logos_002_purple%20text_no%20BG.png) - Home - Products - Pricing - Blog - Company Open main navigation Close main navigation - Home - Products - Pricing - Blog - Company - English Show submenu for translations - [Contact us](mailto:clientsupport@fitnessgm.io) [Contact us](mailto:clientsupport@fitnessgm.io) How can we help you? - There are no suggestions because the search field is empty. 1. [Fitness GM | Knowledgebase](https://blog.fitnessgm.com/en/fitness-gm-kb2026?hsLang=en) 2. [Inbox](https://blog.fitnessgm.com/en/fitness-gm-kb2026/inbox?hsLang=en) 3. [Managing Inbox](https://blog.fitnessgm.com/en/fitness-gm-kb2026/inbox?hsLang=en#managing-inbox) # Messaging Options & When To Use Them ## 3 Ways to Message - All Offered as One to One or Group Messaging For a detailed breakdown of: - *One to one* messaging, go here - [\[One to one Messaging\]](https://blog.fitnessgm.com/en/fitness-gm-kb2026/one-to-one-messaging?hsLang=en) - *Group* messaging, go here - [\[Group Messaging\]](https://blog.fitnessgm.com/en/fitness-gm-kb2026/group-messaging?hsLang=en) ### **Chat** - Direct conversation with individual or group members' through the software (app or website). - Chat interface, message history saved, real-time notifications. - **Best for:** Personal support and direct messaging. --- ### **Email** - Sent directly to members' email inboxes. - Members can see the thread via email or within their Fitness GM messaging profile. - Option to have “Subject” heading for emails and the ability to attach files. - **Best for:** Specific messages that would need headings (class changes, adjusted gym times, upcoming billing, etc.) and attaching files. --- ### **SMS...............................................................................COMING SOON!** 1. Send text messages directly to members’ mobile phones. 2. Ideal for time-sensitive alerts and reaching members who may not check the app or email regularly. 3. **Best for:** Urgent notifications, booking reminders, and quick updates. - [Quick Start Guide](https://blog.fitnessgm.com/en/fitness-gm-kb2026/quick-start-guide?hsLang=en) - [Dashboard & Reports](https://blog.fitnessgm.com/en/fitness-gm-kb2026/dashboard-reports?hsLang=en) - [Members](https://blog.fitnessgm.com/en/fitness-gm-kb2026/members?hsLang=en#main-content) - [Managing Members](https://blog.fitnessgm.com/en/fitness-gm-kb2026/members?hsLang=en#managing-members) - [Memberships](https://blog.fitnessgm.com/en/fitness-gm-kb2026/members?hsLang=en#memberships) - [Sign-up Forms](https://blog.fitnessgm.com/en/fitness-gm-kb2026/members?hsLang=en#sign-up-forms) - [Troubleshooting - Members](https://blog.fitnessgm.com/en/fitness-gm-kb2026/members?hsLang=en#troubleshooting-members) - [Billing](https://blog.fitnessgm.com/en/fitness-gm-kb2026/billing?hsLang=en#main-content) - [Payment Methods](https://blog.fitnessgm.com/en/fitness-gm-kb2026/billing?hsLang=en#payment-methods) - [Processing Failed Payments](https://blog.fitnessgm.com/en/fitness-gm-kb2026/billing?hsLang=en#processing-failed-payments) - [Troubleshooting - Billing](https://blog.fitnessgm.com/en/fitness-gm-kb2026/billing?hsLang=en#troubleshooting-billing) - [Inbox](https://blog.fitnessgm.com/en/fitness-gm-kb2026/inbox?hsLang=en#main-content) - [Managing Inbox](https://blog.fitnessgm.com/en/fitness-gm-kb2026/inbox?hsLang=en#managing-inbox) - [Troubleshooting - Inbox](https://blog.fitnessgm.com/en/fitness-gm-kb2026/inbox?hsLang=en#troubleshooting-inbox) - [Access](https://blog.fitnessgm.com/en/fitness-gm-kb2026/access?hsLang=en#main-content) - [Check-In & Access](https://blog.fitnessgm.com/en/fitness-gm-kb2026/access?hsLang=en#check-in-access) - [Door Access Integrations](https://blog.fitnessgm.com/en/fitness-gm-kb2026/access?hsLang=en#door-access-integrations) - [Troubleshooting - Access](https://blog.fitnessgm.com/en/fitness-gm-kb2026/access?hsLang=en#troubleshooting-access) - [Calendar](https://blog.fitnessgm.com/en/fitness-gm-kb2026/calendar?hsLang=en#main-content) - [Troubleshooting - Calendar](https://blog.fitnessgm.com/en/fitness-gm-kb2026/calendar?hsLang=en#troubleshooting-calendar) - [Staff](https://blog.fitnessgm.com/en/fitness-gm-kb2026/staff?hsLang=en#main-content) - [Staff Accounts](https://blog.fitnessgm.com/en/fitness-gm-kb2026/staff?hsLang=en#staff-accounts) - [Troubleshooting - Staff](https://blog.fitnessgm.com/en/fitness-gm-kb2026/staff?hsLang=en#troubleshooting-staff) - [Website](https://blog.fitnessgm.com/en/fitness-gm-kb2026/website?hsLang=en) - [Settings](https://blog.fitnessgm.com/en/fitness-gm-kb2026/settings?hsLang=en#main-content) - [Email Settings](https://blog.fitnessgm.com/en/fitness-gm-kb2026/settings?hsLang=en#email-settings) - [Payments Settings](https://blog.fitnessgm.com/en/fitness-gm-kb2026/settings?hsLang=en#payments-settings) - [Troubleshooting - Settings](https://blog.fitnessgm.com/en/fitness-gm-kb2026/settings?hsLang=en#troubleshooting-settings) - [Quick Help](https://blog.fitnessgm.com/en/fitness-gm-kb2026/quick-help?hsLang=en) - Home - Products - Pricing - Blog - Company [![](https://blog.fitnessgm.com/hs-fs/hubfs/FGM_logos_002_purple%20text_no%20BG.png?width=250&height=130&name=FGM_logos_002_purple%20text_no%20BG.png)](https://blog.fitnessgm.com/?hsLang=en) [mailto:email@email.com](mailto:email@email.com) Copyright © 2026, Fitness GM