Messaging Options & When To Use Them
3 Ways to Message - All Offered as One to One or Group Messaging
For a detailed breakdown of:
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One to one messaging, go here - [One to one Messaging]
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Group messaging, go here - [Group Messaging]
Chat
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Direct conversation with individual or group members' through the software (app or website).
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Chat interface, message history saved, real-time notifications.
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Best for: Personal support and direct messaging.
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Sent directly to members' email inboxes.
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Members can see the thread via email or within their Fitness GM messaging profile.
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Option to have “Subject” heading for emails and the ability to attach files.
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Best for: Specific messages that would need headings (class changes, adjusted gym times, upcoming billing, etc.) and attaching files.
SMS...............................................................................COMING SOON!
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Send text messages directly to members’ mobile phones.
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Ideal for time-sensitive alerts and reaching members who may not check the app or email regularly.
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Best for: Urgent notifications, booking reminders, and quick updates.