Member Profile: Overview & Editing

What's Stored in a Member Profile

Each profile is built from information collected during sign-up:

• Basic Info — Name, email, phone, address, date of birth, gender, emergency contact, and password.

• Account Details — Profile picture, status, member since date, check-in code (randomly generated, 4–6 digits), and QR check-in speed pass.

• Billing — Default payment method, saved cards, billing address, and insurance provider (if applicable).

How to update profile information

1. Members → search their name → click their name → Edit ✏️

2. From here, you can edit Basic and Billing information

How to Reset a Password

Both options below will log the member out of all devices and prompt them to sign back in with the new password.

From the login page:

1. Go to app.fitnessgm.com/auth/signin

2. Click "Forgot password?"

3. Enter the member's email address

4. Click "Reset Password"

Within their profile:

1. Click Edit ✏️ and go to the Account Password section

2. Enter the new password, then re-enter it to confirm

3. Click "Save"

Member Profile Pages

Each member profile is broken into separate pages. The tabs available depend on whether you're logged in as an admin or as the member themselves.