Setting Up & Managing Enhancement Fees

Enhancement fees allow you to add recurring charges on top of standard membership billing. Fees can be configured at the gym or membership level, and adjusted for individual members when needed.

Creating Fees

Enhancement fees are created at two levels: gym and membership.

Gym-Level

• Go to Settings → Payments → Universal Enhancement Fee → Add New → enter fee information → Save

Tip: Fee is not applied until it is activated. See Activating & Deactivating below.

Membership-Level

• Go to Settings → Members → Memberships → (⋮) → Edit → Select Yes - Enhancement Fees → Add New → enter fee information → Save → select applicable fees → Update Membership.

Note: Enhancement fees are created at the gym or membership level only.

Fee Information

• Fee Type - FIXED or ANNUAL

• Fee Name and Amount

• Billing Schedule

  • Month & Day for FIXED

  • Interval for ANNUAL

Activating & Deactivating

Gym-Level

• Affects all members with applicable plans

• All changes made will update on both the membership and member level

• How-To:

  1. Go to Settings → Payments → Universal Enhancement Fee → Toggle Universal Enhancement Fee

  2. Select / deselect enhancement fees applicable to all membership plans

  3. Select Save Settings

Membership-Level

• Applies to new membership purchases only

• How-To:

  1. Go to Settings → Members → Memberships → (⋮) → Edit → Select Yes enhancement fees

  2. Select / deselect enhancement fees applicable for that plan

  3. Select Update Membership

Member-Level

• Edit the enhancement fee amount for an individual member

• How-To:

  1. Go to Member's Profile → Membership Details → Enhancement Fees

  2. Click the (i) icon next to the amount

  3. Enter the new Amount → Submit

Updating Enhancement Fees

• Changes will affect everyone with an applicable plan

• Will update on both the member and membership level
• Can change the title, billing schedule, or amount
• How-To:
  1. Go to Settings → Payments → Universal Enhancement Fee
  2. Select ✏️ for the fee you want to update
  3. Enter any changes
  4. Click Update → Save Settings.

Deleting

Tip: Consider deactivating a fee before deleting it.

• Applies to all members and memberships

• Stops future billing

• Preserves historical data

How To Deactivate:

• Go to Settings → Payments → Universal Enhancement Fee

• Unselect  the fee → Click Yes to confirm

How To Delete:

• Go to Settings → Payments → Universal Enhancement Fee
• Click the trash bin icon
• Type DELETE → select Delete to confirm

Note: Individual member enhancement fees cannot be deleted independently.

Enhancement and Late Fee Payment Settings:[Manage Payment Settings](dashboard/settings/payments)

Create, Edit and Archive Memberships:[Manage Memberships](/dashboard/members/memberships)