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Setting Up & Managing Enhancement Fees

Set up and manage additional recurring fees at the gym, membership, or individual member level

Enhancement fees allow you to add recurring charges on top of standard membership billing. Fees can be configured at the gym or membership level, and adjusted for individual members when needed.


Creating Fees

Enhancement fees are created at two levels: gym and membership.

Gym-Level

  1. Go to Settings → Payments → Universal Enhancement Fee

  2. Click Add New

  3. Enter the following information:

    • Fee Type - FIXED or ANNUAL

    • Fee Name

    • Fee Amount

    • Billing Schedule

      • Month & Day for FIXED

      • Interval for ANNUAL

  4. Click Save

Tip: Fee is not applied until it is activated. See Activating & Deactivating below.

Membership-Level

  1. Go to Settings → Members → Memberships → (⋮) → Edit

  2. Select Yes - Enhancement Fees

  3. Click Add New

  4. Enter the following information:

    • Fee Type - FIXED or ANNUAL

    • Fee Name

    • Fee Amount

    • Billing Schedule

      • Month & Day for FIXED

      • Interval for ANNUAL

  5. Click Save

  6. Select which enhancement fees will apply to this membership

  7. Click Update Membership

Note: Enhancement fees are created at the gym or membership level only.


Activating & Deactivating

Gym-Level

  • Affects all members with applicable plans

  • All changes made will update on both the membership and member level

  • How-To:

    1. Go to Settings → Payments → Universal Enhancement Fee →

    2. Toggle Universal Enhancement Fee to enable

    3. Select or deselect which enhancement fees apply to all membership plans

Membership-Level

  • Applies to new membership purchases only

  • How-To:

    1. Go to Settings → Members → Memberships → (⋮) → Edit

    2. Select Yes or No for enhancement fees

    3. Select or deselect specific fees applicable for that plan

Member-Level

  • Edit the enhancement fee amount for an individual member

  • How-To:

    1. Go to Member's Profile → Membership Details → Enhancement Fees

    2. Click the (i) icon next to the amount

    3. Enter the new Amount → Submit


Deleting

Tip: Consider deactivating a fee before deleting it.

  • Applies to all members and memberships

  • Stops future billing

  • Preserves historical data

How To Deactivate:

  • Go to Settings → Payments → Universal Enhancement Fee

  • Unselect  the fee → Click Yes to confirm

How To Delete:

  • Go to Settings → Payments → Universal Enhancement Fee
  • Click the trash bin icon
  • Type DELETE → select Delete to confirm

Note: Individual member enhancement fees cannot be deleted independently.

Enhancement and Late Fee Payment Settings:[Manage Payment Settings](dashboard/settings/payments)
Create, Edit and Archive Memberships:[Manage Memberships](/dashboard/members/memberships)