Billing Structures & Duration Settings

Billing Structure

How often a membership is paid over time

🔁 Recurring

• Monthly, weekly, or yearly memberships that auto-renew. Best for: Standard gym plans.

• Member is billed automatically on a set interval (e.g., every 1 month)

• Billing date can be set (e.g., 1st of each month)
• Example: $50/month unlimited access, billed on the 1st, active until cancelled.

💳 Pay Once

• Single payment with a set duration. Best for: Short-term passes, workshops, and events.

• Member pays one time upfront

• No automatic renewels

• Example: $200 for a 3-month summer pass, member pays once and access expires automatically after 90 days.

🎟️ Punch Card

• A set number of visits paid upfront. Best for: Drop-in members and class packs.

• Member pays for a fixed number of visits

• Each check-in uses one punch
• Membership ends when visits are used or the time period expires

• Example: $80 for 10 visits, valid for 60 days

🚦Max Payments

• Limits the total number of billing cycles on a recurring plan. Best for: Payment plans and installment-based memberships.

• Set the exact number of times a member will be billed before the membership ends

• Works in conjunction with the Recurring billing type

• Example: $100/month for 6 months - after 6 payments, the membership ends automatically

🚀 Is This a Trial?

• Marks a plan as a free or discounted introductory offer. Best for: New member promotions

• Free or reduced rate for the trial period, immune from enhancement fees

• Trial plans are marked as visitors in the system

• When trial completes, member is moved to Lead status if no membership is purchased

• Example: 1 day pass, 7 day free trial, 14 day free trial

Duration Settings

How long the membership lasts

CONTINUAL

• Ongoing membership with continuous facility access

• Bills indefinitely

• Remains active until plan is cancelled

• Standard for most memberships

  • Example: Monthly membership that continues until cancelled

EXPIRES

• Fixed-length membership

• Ends after a set period — [x] days, weeks, months, or years

• Ends after specific time period

• No automatic renewal

• Good for seasonal passes

  • Example: 3-month summer membership

START/END DATE

• Available for purchase during set date range

• Good for programs with set schedules

  • Example: 8-week training program (Jan 1 – Feb 26)